Contact Us

We’re Here to Help

Have a question about an order, sizing, delivery or returns? Our customer care team is happy to help. Send us a message using the form below or contact us directly, and we’ll reply as soon as possible, usually within 1–2 business days.

Customer Care

  • Email: contact@liznel.com
  • Phone: +44 7830 754714
  • Hours: Monday to Friday, 9:00 AM – 5:00 PM (UK time)

Our Address

LIZNEL
22 Milner Street
South Shields
NE33 3DA
United Kingdom

Before You Contact Us

To help us answer faster, please include:

  • Your order number (for example #1001)
  • The name and email address used for your order
  • A short description of your question
  • Photos, if your item arrived damaged or incorrect

Quick Links

  • Delivery: see our Shipping Policy
  • Returns and refunds: see our Refund Policy
  • Sizing: check the size guide on each product page

Messages sent on weekends or UK bank holidays will be answered on the next business day.